Privacy Policy
Last Updated: February 14, 2025
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website playtots.in (the “Site”), purchase our pregnancy pillows, or use our services. By accessing or using our Site, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of personal information to process your orders and improve your shopping experience:
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Contact Information: Name, email address, phone number, billing/shipping address.
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Order Details: Product purchases, payment confirmations, delivery information.
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Account Information: Username, password, login details if you create an account.
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Customer Support Data: Messages, queries, or feedback you share with us.
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Usage Data: IP address, browser type, device information, browsing activity on our Site (collected via cookies and similar technologies).
2. How We Use Your Information
We use your personal data for the following purposes:
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To process orders and payments for pregnancy pillows and related products.
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To deliver your products safely to your provided address.
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To send order confirmations, shipping updates, and customer support responses.
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To improve our website experience by analyzing user behavior and preferences.
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To send promotional offers, discounts, and newsletters (you can opt out anytime).
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To prevent fraud, ensure security, and comply with legal obligations.
3. Sharing of Information
We value your trust and only share data when necessary:
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With payment gateways to securely process your payments.
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With shipping and courier partners for order delivery.
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With IT, analytics, and marketing service providers that support our website.
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If required by law, court orders, or legal processes.
We never sell your personal information to third parties.
4. Cookies & Tracking Technologies
Our Site uses cookies and analytics tools to improve performance and show you relevant offers. Cookies help us understand how visitors use our site, track orders, and enhance shopping experiences. You may disable cookies in your browser settings, but some features may not work properly.
5. Data Security & Retention
We implement strict security measures to protect your personal data. However, no online system is 100% secure. We retain your information only as long as necessary to fulfill orders, provide services, or comply with legal requirements.
6. Your Rights
Depending on your location, you may have rights to:
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Access the personal data we hold about you.
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Request corrections or updates to your information.
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Request deletion of your personal data (subject to legal obligations).
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Opt out of marketing emails by clicking “unsubscribe” in our communications.
7. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing personal information.
8. Children’s Privacy
PlayTots does not knowingly collect or store information from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. International Users
If you access PlayTots from outside India, please note that your information may be transferred and processed in India where our systems are located.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. The latest version will always be available on this page.
11. Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, please reach out to us:
📧 Email: contact@playtots.in
📍 Address: 03, Saundarya Nihar, Ghatlodia, Ahmedabad, Gujarat, India