Terms of Service
Welcome to PlayTots India. We are glad you are here. Please read these terms before you use our website or place an order.
By visiting playtots.in or buying from us, you agree to follow these terms. If you do not agree, please do not use our website.
Last updated: 24 April 2026
About PlayTots India
PlayTots India is an online store based in India. We sell pregnancy pillows and maternity support products across the country. In these terms, “we”, “us”, and “our” refer to PlayTots India. Also, “you” and “your” refer to the person visiting or buying from our website.
Using Our Website
You may use our website to browse, shop, and learn about our products. However, you agree to use the site only for lawful purposes.
In other words, you must not:
- Copy, resell, or misuse our website content
- Use the site to spread spam, viruses, or harmful code
- Try to break into our systems or hack user accounts
- Post false, abusive, or misleading reviews or messages
- Use the site in any way that breaks Indian law
If you misuse our website, we may block your access without notice.
Who Can Shop With Us
You must be 18 years or older to place an order on our website. Moreover, you must have the legal right to enter into a contract under Indian law.
If you are under 18, you may use the site only with the help of a parent or guardian.
Product Information
We work hard to show correct product details, prices, and images on our website. Still, small errors may happen.
Here is what you should know:
- Product colours may look slightly different on your screen
- Prices, offers, and stock can change without notice
- If a product is shown wrongly or priced wrongly, we may cancel the order
- In such cases, we will refund any payment you have made
Orders and Payments
When you place an order, you make an offer to buy. We accept your offer once we confirm the order by email or SMS.
Also, please note:
- We accept prepaid orders only
- We do not offer cash on delivery
- Payments are processed through secure payment gateways
- We accept UPI, credit cards, debit cards, net banking, and digital wallets
We may cancel any order at our discretion. For example, we may cancel if stock runs out, if the price is shown wrongly, or if fraud is suspected. In such cases, we will refund your full payment.
Shipping and Delivery
We offer free shipping across India on every order. Moreover, delivery times depend on your pin code.
For full details, please read our Shipping Policy.
Returns and Refunds
We want you to be happy with your purchase. So we offer a 15-day easy return policy on eligible orders.
To read the full rules, please visit our Return and Refund Policy.
User Accounts
You may create an account on our website to shop faster. However, you are responsible for keeping your login details safe.
Please note the following:
- Do not share your password with anyone
- You are responsible for all activity on your account
- Tell us right away if you notice any unusual activity
- We may suspend accounts that break these terms
Intellectual Property
All content on playtots.in belongs to PlayTots India. This includes our logo, brand name, product images, text, videos, and website design.
You may not copy, reuse, or share our content without our written permission. In short, please do not use our brand assets for your own business or website.
User Reviews and Content
You may leave a review or share feedback on our website. We love honest reviews. However, when you post content on our site, you agree to follow these rules:
- Share only honest, first-hand experiences
- Do not post abusive, offensive, or false content
- Do not include personal details of others
- Do not post ads, spam, or unrelated links
Also, by posting content, you give us permission to use it on our website, social media, or marketing materials.
Limitation of Liability
We do our best to keep our website safe and our products reliable. Still, we cannot guarantee everything will be perfect at all times.
Therefore, PlayTots India is not liable for:
- Minor delays in shipping or delivery
- Issues caused by courier partners
- Loss, damage, or delays due to wrong address details
- Temporary website downtime or technical errors
- Indirect or consequential losses of any kind
Our total liability for any claim will not exceed the amount you paid for the order.
Product Disclaimer
Our pregnancy pillows are designed to offer comfort and support. However, they are not medical devices.
If you have any medical concerns, please talk to your doctor. Also, follow all care instructions to keep your pillow in good shape.
Third-Party Links
Our website may link to other websites for your convenience. However, we do not control those sites. So we are not responsible for their content, privacy practices, or terms.
Please read the terms of any third-party site you visit.
Privacy
Your privacy matters to us. We collect and use your information carefully. For full details, please read our Privacy Policy.
Changes to These Terms
We may update these terms from time to time. Moreover, we will post the updated terms on this page with a new date.
If you continue to use our website after an update, you agree to the new terms.
Governing Law
These terms are governed by the laws of India. Also, any disputes will be handled in the courts of Ahmedabad, Gujarat.
Contact Us
Do you have any questions about these terms? Please reach out to us.
- Email: contact@playtots.in
- Phone and WhatsApp: +91 8733961822
- Support Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST
- Website: playtots.in
Thank you for shopping with PlayTots India. We truly appreciate your trust.